FAQ

Frequently asked questions

Most important is our address:
During the day, you can check in through our lunchroom DARQ so that our staff can welcome you.

Full address: Maastrichter Smedenstraat 2, 6211GL Maastricht

The entrance to the hotel is to the right of the terrace of our lunchroom DARQ. It is a black door with a cocoa fruit on it. Hotel entrance: Kleine Stokstraat 6C, 6211 EW, Maastricht.

Good to know: it's on a corner so that's why it has a different street name.

As we are right in the city centre, unfortunately you cannot park directly at our accommodation, but don't worry, there are plenty of options within walking distance.

You will find all options on this website: https://www.visitmaastricht.com/accessibility/parking?aim[0]=parking 

Nearest paid parking near our hotel (5-minute walk):  

https://www.q-park.nl/en-gb/parking/maastricht/o-l-vrouweparking/


There is unfortunately no possibility of storing bicycles.
However, a 2-minute walk away is a secure bicycle shed (free of charge). 
There is also a secure bicycle parking area at the station which is accessible 24/7. 
Attached is the link of bicycle parking facilities in Maastricht: https://www.maastrichtbereikbaar.nl/hoe-reis-ik/ik-fiets/de-fiets-stallen

Check-in at lunchroom DARQ is possible between 14:00 and 18:00. Arriving after 18:00? Please send an e-mail to hello@boutiquehoteldarq.com or text us at: 0031642086505 with your expected time of arrival. This way we can make sure someone will be ready to welcome you, or give you an access code to the hotel.

Check-out is possible between 08:30 and 10:30. Late Check-out is until 12:00. The cost for this is €25 and should be agreed in advance.
Breakfast is available until 11am.

✓ Check-in from 14:00 to 18:00
✓ Check-out until 10:30am
 
If you like to check in early or check out late, you can make a special request while booking.
Please note that special requests cannot be guaranteed. If early check-in or late check-out is essential for your travel plans, we recommend you check the cancellation policy before booking.

If you have booked including breakfast, you can choose between a 'Traditional or a Healthy Breakfast'. Breakfast is served between 08:30 - 11:30. 
Breakfast is served downstairs in our lunchroom Darq. Depending on the weather, it is also served on the terrace.

Boutique Hotel DARQ unfortunately does not have a dining option, but we have plenty of nice restaurants around us. If you need any advice or help, feel free to let us know. We are happy to help! 

Pets are not allowed at Boutique Hotel DARQ. If pets are brought in anyway, a €450 fine will be charged.

Reservations can only be made by mail or via the website. 

Unfortunately, reservations cannot be cancelled. However, the reservation can be rescheduled when indicated at least 4 days in advance. 

We can be reached by phone between 08:30 and 18:30, outside these times we can be reached via whatsapp or email for important questions. 

Our hotel has no rooms on the ground floor and no lift, this unfortunately does not make us wheelchair-friendly.

Unfortunately, we do not have rooms with separate single beds. However, in the family room (Plantation) it is possible to separate the beds for the children.